Change management orchestrates a smooth cultural transition for staff from their current work environment to their future workplace of new behaviors and furnishings. It’s a systematic program that parallels the workplace design and construction schedule.
As the world becomes more complex and changes faster than ever, professions and methodologies dealing with “change management” have been divided into three major buckets: Risk mitigation, coaching, and organizing.
Risk mitigation with thorough tactical and communications planning aims to minimize business disruption and avoid attrition of both talent and customers.
Coaching, where consultants explore how value systems and cultural norms can impact or be impacted by change, and designs programs that better incentivize and facilitate the adoption of new behaviors.
Organizing where – at its extreme – companies adopt new ways of organizational design that allows the system itself to become responsive to any planned, unplanned, incremental, or transformational change.